Responsibilities for MI production and providing analysis to Internal and External Clients. Ability to convert Client feedback into proactive action plans and ensure these are delivered to enhance our offering. Assist with preparation of Client related communication including bulletins, presentations, intranet updates and tenders. Work effectively with the Analytics team and the wider Business Services team.
In addition to the above, the job holder will be required to carry out any other function or task that may be expected from them or assigned to them from time to time, within their span of knowledge and ability.
Innovative and pro-active approach to service improvements.
Able to communicate well in a second language (Mandarin, Cantonese)