Crawford & Co.

Finance / Administration Manager

Job Locations JP-13-Chiyoda-ku
Posted Date 3 months ago(10-3-2021 8:39 PM)
Requisition ID
# of Openings

Purpose of Position

To handle the country accounting, admin reporting, tax and closing activities are completed in line with relevant statutory regulations and group policies. It includes the management of the local Finance function and provision of professional pro-active business partner support with the Country Manager.

Key Responsibilities

·         Liaise, manager and direct external service providers for such areas as IT, furnishings, office equipment and supplies, cleaning and office maintenance

·         Ensure full Internal control and visibility of all finance/admin activities with both the Regional Financial Controller and the Country Manager

·         Provide monthly financial/Admin analysis and reporting to the Regional Financial Controller and Country Manager

·         Review and manage monthly cash flow to fulfil operational requirements and report on cash status monthly

·         Manage and monitor all aspects of the Finance department including AP/ AR including inter-company transactions matching and follow up, fixed assets, company insurances, payroll, and supplier accounts.

·         Audit and review all payments to ensure that are adhere to local/Company policies and procedures.

·         Ensure all reporting data is uploaded via Cognos in line with group reporting schedule

·         Liaise with the external auditors before, during and after audits to ensure all information is provided and any outstanding queries quickly resolved

·         Liaise with the company’s tax advisors as required.  Declare and file all tax returns with requisite authorities (VAT, Income Tax, etc.)

·         Contribute to the annual budgeting and forecasting processes

·         Contribute to client RFIs / RFPs / any new activity integration as required

·         Support the Regional Financial Controller in continuously improving the value provided by the Finance team to the business

·         Build a stable and efficient Finance and administration team:  ensure regular communication and good morale, maintain low employee turnover, identify and implement plans for own training and development needs, as well as those of the team

·         Maintain awareness of Business Continuity program and role within it


Key Crawford Behaviours

  • Customer Focus: Focus on understanding and meeting the customer's needs. Involves actively seeking information to understand internal and external customers’ circumstances, problems, expectations, and needs
  • Organisational/Time Management: Effectively prioritises work and meets deadlines. Involves allocating time and resources efficiently and effectively; managing multiple assignments or tasks effectively.
  • Quality: Consistently produces high quality work. Involves professional presentation of documents, with high level of accuracy.
  • Communication/Interpersonal Skills: Communicates clearly and professionally with both internal and external clients. Involves conveying information, both written and verbal, in a clear and concise manner.
  • Responsiveness: Responds to requests for information, emails and returns telephone calls promptly and professionally
  • Adaptability: Demonstrates tolerance for uncertainty; responds to changing circumstances by being innovative and altering behaviour to better fit different situations; learn new skills, perform work in different ways; willing to be flexible.
  • Teamwork: Works cooperatively with others and build effective working relationships to accomplish common team goals and objectives. Involves understanding team dynamics, fostering collaboration, providing a tangible contribution and listening and responding to the input of others in a manner that creates an environment of mutual trust and respect. Willingness to transfer knowledge and skills as appropriate

Key Relationships

  • Regional Financial Controller
  • Country Manager
  • Crawford Administration staff
  • Clients
  • Internal and external auditors
  • External service providers
  • Ethics & Compliance
  • Regional HR Manager

Experience/Knowledge Required

Functional Knowledge:

  • Sound knowledge of Accounting principles
  • Knowledge of WIP and Debt management tactics
  • Knowledge of core audit principles and requirements
  • Knowledge of local taxation legislation
  • Conversant with payroll principles


  • Ability to work on own initiative and to resolve issues as and when they arise
  • Credible team leadership skills to motivate team members; address people issues and create a high performing team culture
  • Good problem-solving ability to recognise difficulties and take proactive measures to overcome problems
  • Well-developed and effective written and verbal communication skills, to articulate complex issues
  • Strong organisation and time management skills; to deliver on a variety of actions within budget and to tight timescales
  • Good dispute resolution handling skills to manage disputes effectively and proactively
  • Strong financial literacy skills to analyse and interpret numerical data
  • Strong computer literacy skills to make effective use of a variety of ICT platforms and applications eg Navision / Cognos / PeopleSoft


  • Degree in Accounting / Business essential
  • At least 5 years’ experience in Accounting and office management (MNC / Audit Firm)
  • Good level of verbal and written English
  • Insurance industry experience desirable
  • People management experience


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